Ascent Group Co., Ltd

Customer Service

Overview

Quick Answers

Find quick answers to the most common questions about our products, services, and partnership opportunities. If you need further assistance, our customer service team is ready to help.
Ascent Group Co., Ltd
Questions

Common Questions

Quick answers covering products, services, and facility visits.

01

How can I request a quote?

Fill out the online inquiry form in the Contact Us section or reach out to the sales team via email (sales8@ascent-chem.com) or phone (+8618005193850). A customized quote will be provided promptly.

02

What are your payment terms?

Bank transfers, major credit cards, and letters of credit are accepted. Standard orders are due within 30 days; custom project terms are negotiable.

03

Do you offer custom solutions?

Yes. The R&D team of chemists and engineers can develop tailored products and services based on specific requirements.

04

Can I visit your production facilities?

Yes. Contact customer service in advance to schedule a tour with safety briefings and guided visits.

Contact

Get in Touch

Reach out to our customer service team for any questions not covered above. We are committed to providing prompt and professional responses to all inquiries.

Phone

+8618005193850

Email

sales8@ascent-chem.com

Response Time

Within 24 hours